Wouldn’t it be great if there were an easy and affordable way to boost the overall productivity of your field force? With BackWeb, there is.
BackWeb enables field forces to maximize both the time they interact with their customers and the business impact those interactions create. With uninterrupted access to key business tools and applications, BackWeb ensures that Mobile Workers can be more productive, informed and effective so that they boost revenue, profitability and customer satisfaction.
Improve business visibility. BackWeb ensures that key management processes and decisions can be supported with detailed and timely information by enabling the field to easily provide that information as soon as it becomes available in a way that does not effect their revenue focus.
Eliminate unproductive time. With BackWeb, your team can be productive at times that are usually wasted – such as time spent in airport lounges, waiting rooms, and airplanes – so they can focus completely on customer-facing activities and less on back-office administrative tasks.
Reduce sales/service cycle length and cost. BackWeb ensures that the information a mobile worker needs is readily accessible and updatable, anytime and anywhere, so you can allocate resources more efficiently, maximize the value of goods and services sold and drive revenue and profitability.
Reduce employee turnover. BackWeb enables team members to stay in compliance with the organization’s job requirements by letting them use idle time in the field to accomplish administrative tasks and on-going learning. The result is a better team that maintains a competitive advantage and can build long-lasting relationships for higher revenue and shorter sales cycles.
Reduce time-to-productivity of new hires and existing employees. BackWeb enables knowledge transfer and learning to occur in the field instead of behind the desk. This allows both new hires as well as current team members to spend more time in the field with customers, working to achieve overall revenue objectives.
Increase usage of your IT investments. BackWeb takes the enormous investment in business process automation and enables employees to leverage this investment when they need it most: before, during and after customer engagements – delivering rapid return on your core technology investments.
By providing mobile workers with uninterrupted access to their applications anywhere, anytime, BackWeb dramatically improves compliance and usage of your existing systems. One BackWeb customer spent multi-millions of dollars on an online application, yet only 53% of mobile workers could use it. By simply adding BackWeb, compliance using the application shot to 80%.
BackWeb makes the team – better. BackWeb will help set your team for success by delivering the right tools at the right time and place to support competitive, knowledgeable and effective customer engagements.
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