WHY BACKWEB?

Over the past several years, enterprises have invested significant capital and resources in building their corporate web infrastructures. IT departments within these technology aggressive companies utilize portals, intranets, and extranets as the main user interface (UI) for delivering and managing critical business information, application platforms, and web services for their employees world-wide. Applications such as sales force automation, customer relationship management, human capital management, and learning management, as well as other business resources that comprise the enterprise web ecosystem, are critical to the daily operations of the business.

But for the remote or mobile workforce that may not have “always available” access to the the corporate network, internet connectivity presents a bottleneck to the productivity and business that can be achieved. These employees have no option to work in a disconnected mode, using the same UI and personalization as when connected. This can undermine the major investments in web environment and applications.

BackWeb's solution addresses the needs for your occasionally connected user or mobile worker so that they can continue to access content and critical applications, anytime, anywhere.

With BackWeb, turning field sales and service downtime into productive time can help your company achieve:

Higher productivity: By converting field force downtime into productive time, BackWeb helps your team increase the number of calls per day, maximize the impact of each call, better engage with customers and reduce the unnecessary after-hours administration.

Growth and profit: Every company wants it, but where does it come from? It can come from improving the effectiveness of your front-line, customer-facing field organization. BackWeb's solution is designed to help you maximize your field force effectiveness.

Time and money:The easiest way to increase productivity is to better utilize the resources you already have. BackWeb is the quickest and most cost effective way to implement anytime, anywhere access to critical web applications because it leverages existing investments your company has made in web applications, portals and laptops.

Employee effectiveness and satisfaction:BackWeb helps companies keep their Mobile Workforce happy and productive by reducing the need to work on administrative tasks after hours. Additionally, BackWeb decreases new employee ramp time by providing access to key corporate training systems while new reps are in the field.