BackWeb To Be Used By Charles Schwab & Co., Inc. for Fast Delivery of Internal Information

SAN JOSE, Calif., — December 13, 1999 — BackWeb® Technologies (Nasdaq: BWEB), the leading provider of push for e-business solutions, today announced that Charles Schwab & Co., Inc. will use its technology for the proactive delivery of business- and mission-critical information to its retail branch offices and customer service centers. Charles Schwab & Co., Inc. is the nation's largest online broker, serving more than 6 million active accounts.

Charles Schwab will use BackWeb's sophisticated attention-management tools, or Flashes, to alert customer service center representatives and branch investment specialists to changes in market conditions and internal operations that affect customer call volume. The Flashes can appear on a Charles Schwab employee's desktop regardless of the application in use, and may be tiered based on priority and urgency. By using Flashes, Schwab hopes to inform its employees of timely information more quickly, and deliver increased efficiency in Retail operations and enhanced customer satisfaction and retention.

"The Internet, with its power and reach, has revolutionized today's financial industry. As a result, it has forced companies to seek new ways to respond and adapt quickly to critical change," said Eli Barkat, chairman and CEO of BackWeb Technologies. "BackWeb aims to not only help Charles Schwab ensure continuity in its operations, but also increase customer satisfaction through the ability to respond to the most current market information. BackWeb is designed to enable Charles Schwab to more proactively meet the needs of its customers."

About BackWeb Technologies
BackWeb Technologies is a leading offline Web software company. BackWeb extends the value of technology investments by offering mobile and remote employees offline access to portals, intranets and other Web-based applications and content. The company's products reduce network costs and improve the productivity of an increasingly mobile workforce. At the core of BackWeb's products is its patented Polite® synchronization technology that can distribute large amounts of data even over narrow bandwidth connections. BackWeb® customers include market leaders such as Boehringer Ingelheim, Centocor, Eastman Kodak, GE Healthcare, Guidant, HP, KLA Tencor, Lam Research, Pfizer and more than one hundred other companies. BackWeb also has strategic reseller alliances with software industry leaders: Plumtree, SAP and IBM. The company is headquartered in San Jose, Calif. and Rosh Ha'ayin, Israel. For more information, visit www.backweb.com or call (800) 863-0100.

Statements in this news release, which are not purely historical, are forward-looking statements within the meaning of the U.S. Securities laws, including statements of beliefs, plans, expectations or intentions regarding the future. Examples of these statements include, but are not limited to, the ability of BackWeb software to allow customers to gain mobile, disconnected use of their portals and help increase field sales and field service productivity, the integration of BackWeb software with BEA products will help developers extend portal applications for offline use without changing the way they work, and the ability of the resulting applications to help field sales and service organizations realize maximum productivity, cost savings, and process acceleration gains while disconnected from the network. Actual results could differ materially from those in such forward-looking statements. Factors that could cause actual results to differ materially include unforeseen technological issues related to use of the BackWeb software, deployment issues related to implementation, unforeseen software errors, competitive factors and business and expense factors that may affect the perceived efficiencies from use of BackWeb's products, and the risks and uncertainties detailed from time to time in BackWeb's periodic reports and registration statements filed with the U.S. Securities and Exchange Commission. BackWeb assumes no obligation to update any forward-looking statements contained in this press release.