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BackWeb Delivers Proactive Technology for Logitech Customers WorldWide

San Jose, CA.- October 29, 2001 —BackWeb Technologies (Nasdaq: BWEB), the leading provider of ProactivePortal™ technologies for the enterprise, announced today that Logitech (NASDAQ: LOGIY) (Switzerland: LOGN, LOGZ) has powered its mouse and keyboard software with BackWeb® Proactive™ technologies to maximize and extend the reach of its relationship with 20 million customers worldwide.

With millions of people buying Logitech pointing devices and keyboards through retail dealers and worldwide distributors, Logitech wanted to establish a direct relationship with its customers and improve its after-sales customer experience. By ensuring that end-users receive critical content such as notice of software upgrades, patches, and product promotions in a seamless, timely and cost-effective manner, Logitech is able to provide a high level of customer satisfaction with its products.

BackWeb's Proactive technology allows software upgrades and product promotions to be seamlessly delivered and downloaded to Logitech customers using BackWeb's patented Polite® communications technology, which avoids disrupting the user by downloading content in the background during network idle time. Since upgrades are now delivered directly to the end-user, Logitech can enhance the customer experience and reduce service costs and time to market.

"Logitech is committed to providing our worldwide customer base with the best possible product experience," said Michel Yavercovski, director of partner marketing, Logitech. "Making sure customers had the very latest information was a challenge best addressed by BackWeb's ProactivePortal technology. This technology provides the critical piece to enable our customers to maximize the use of their Logitech products. Choosing a tool that was scalable and reliable was another requirement that was met by BackWeb."

"By implementing BackWeb's Proactive solutions, Logitech is making it easier for customers to do business with them," said John Kemp, director of product marketing, BackWeb Technologies. "ProactivePortal technologies are the result of hundreds of man-years of development effort and five years of experience with hundreds of customers. Providing these high value Proactive services and putting critical content in the hands of those who need it most will add significant value to Logitech's ongoing relationship with its worldwide customers."

 

Three Months Ended

Nine Months Ended

 

September 30, 2002

September 30, 2001

September 30, 2002

September 30, 2001

 

Unaudited

Unaudited

Unaudited

Unaudited

Revenues:

 

 

 

 

 

License

$148

$2,635

$1,571

$10,642

Service

 754

  1,846

  3,433

  5,635

Total revenues

902

4,481

5,004

16,277

Cost of revenues:

 

 

 

 

License

46

62

173

334

Service

 813

  1,132

 2,791

 4,218

Total cost of revenues

859

1,194

2,964

4,552

 

 

 

 

 

Gross profit

43

3,287

2,040

11,725

 

 

 

 

 

Operating expenses:

 

 

 

 

 

Research and development, net

1,438

2,017

4,998

7,165

 

Sales and marketing

2,505

5,375

8,601

18,675

 

General and administrative

1,226

2,058

3,797

8,435

 

Restructuring charge

4,678

2,825

4,678

2,825

Write-off of intellectual property and other intangibles

1,738

-

1,738

-

Amortization of intellectual property, other intangibles, and deferred   stock compensation

  

  -

 

  951

 

  1,782

 

2,855

Total operating expenses

 11,585

 13,226

 25,594

 39,955

 

 

 

 

 

Loss from operations

(11,542)

(9,939)

(23,554)

(28,230)

 

 

 

 

 

Finance and other income, net

242

694

1,062

1,942

Write-down of an equity investment

-

-

-

(2,500)

 

 

 

 

 

Net loss

$(11,300)

 $(9,245)

 $(22,492)

 $(28,788)

 

 

 

 

 

Net loss per share

 $(0.29)

  $(0.24)

  $(0.57)

  $(0.75)

 

 

 

 

 

Net loss per share (see Note 1)

 $(0.12)

  $(0.14)

  $(0.36)

  $(0.54)

 

 

 

 

 

Shares used in computing net loss per share

 39,512

 38,313

 39,222

 38,147

Note 1 Net loss per share excludes amortization, write-off of intellectual property and other intangibles, restructuring charge and write down of an equity investment   BACKWEB TECHNOLOGIES LTD. Condensed Consolidated Balance Sheets (in thousands)

 

September 30, 2002

December 31, 2001

 

Unaudited

Audited

Assets

 

 

 

 

 

Current assets:

 

 

 

 

 

 

Cash and cash equivalents

$20,002

$17,209

 

Short-term investments

8,207

24,615

 

Trade accounts receivable, net

1,046

3,529

Other current assets and prepaid expenses

  1,825

  2,015

Total current assets

31,080

47,368

 

 

 

Long-term investments and other assets

2,616

2,458

Property and equipment, net

1,417

3,356

Intellectual property and other purchased intangibles, net

            -

      

3,330

Total assets  

 $35,113

$56,512

Liabilities and shareholders´ equity

 

 

 

 

 

Current liabilities:

 

 

 

 

 

 

Accounts payable and accrued liabilities

$9,021

$7,192

 

Deferred revenue

1,228

2,271

Total current liabilities

10,249

9,463

 

 

 

Long-term liabilities

372

468

Total shareholders´ equity

 24,492

 46,581

Total liabilities and shareholders´ equity

 $35,113

 $56,512