BackWeb Technologies´ Priority Internet Communication Technology to be Used By ICG Communications´ Sales Force

SAN JOSE, Calif., — August 31, 1999 — BackWeb® Technologies (Nasdaq: BWEB), the leading provider of Internet Communications Applications for the extended enterprise, today announced its BackWeb Sales Accelerator Application suite has been chosen by ICG Communications (Nasdaq: ICGX) to deliver time-sensitive business critical information to its sales force and reseller partners. ICG Communications is a leading competitive telecommunications provider offering integrated communications solutions.

"Being able to communicate time-sensitive, business-critical information to our sales force is paramount to our ability to maintain a competitive edge," said Vince DiBiase, senior vice president of sales for ICG. "With BackWeb, we now have a priority information delivery system that will enable us to disseminate critical information to our extended sales force in a timely and efficient manner. We expect the end result to be an increase in revenue and enhanced customer satisfaction."

ICG Communications had discovered that its previous manual/e-mail system was not sufficient for keeping its sales force and resellers properly informed about new products and services, sales promotions, and competitive and best practice information. After evaluating several products, ICG Communications chose BackWeb for its ability to proactively update each sales representative's PC with important documents and presentations, and ensure that the delivery and notification process occurs efficiently and effectively.

"With the recent deregulation of the $100 billion local telecommunications industry, companies like ICG need to maintain a well-informed sales force that is ready to respond and adapt to critical change on a moment's notice," said Eli Barkat, Chairman and CEO of BackWeb Technologies. "With BackWeb, ICG's sales force won't have to search for competitive information or the latest product pricing -- it will have that critical information at its fingertips. As a result, the sales team can provide better customer service while increasing revenue."

The BackWeb Sales Accelerator suite is built on the BackWeb Foundation, and is a strategic enterprise application that leverages the power of the Internet to drive business-critical information into the hands of the extended enterprise.

The BackWeb Sales Accelerator is comprised of the Market Intelligence Manager, an Automated Marketing Encyclopedia and a Strategic Publishing Manager. The Market Intelligence Manager automatically gathers information about competitors, customers and the marketplace from any Internet or intranet location. The Automated Marketing Encyclopedia delivers large documents to multiple users, reliably, securely and without impacting network performance. The Strategic Publishing Manager proactively communicates key messages without depending on sales force personnel and partners to locate and open the messages, thus accelerating their reaction time to the information that's presented.

About BackWeb Technologies
BackWeb Technologies is a leading offline Web software company. BackWeb extends the value of technology investments by offering mobile and remote employees offline access to portals, intranets and other Web-based applications and content. The company's products reduce network costs and improve the productivity of an increasingly mobile workforce. At the core of BackWeb's products is its patented Polite® synchronization technology that can distribute large amounts of data even over narrow bandwidth connections. BackWeb® customers include market leaders such as Boehringer Ingelheim, Centocor, Eastman Kodak, GE Healthcare, Guidant, HP, KLA Tencor, Lam Research, Pfizer and more than one hundred other companies. BackWeb also has strategic reseller alliances with software industry leaders: Plumtree, SAP and IBM. The company is headquartered in San Jose, Calif. and Rosh Ha'ayin, Israel. For more information, visit www.backweb.com or call (800) 863-0100.

Statements in this news release, which are not purely historical, are forward-looking statements within the meaning of the U.S. Securities laws, including statements of beliefs, plans, expectations or intentions regarding the future. Examples of these statements include, but are not limited to, the ability of BackWeb software to allow customers to gain mobile, disconnected use of their portals and help increase field sales and field service productivity, the integration of BackWeb software with BEA products will help developers extend portal applications for offline use without changing the way they work, and the ability of the resulting applications to help field sales and service organizations realize maximum productivity, cost savings, and process acceleration gains while disconnected from the network. Actual results could differ materially from those in such forward-looking statements. Factors that could cause actual results to differ materially include unforeseen technological issues related to use of the BackWeb software, deployment issues related to implementation, unforeseen software errors, competitive factors and business and expense factors that may affect the perceived efficiencies from use of BackWeb's products, and the risks and uncertainties detailed from time to time in BackWeb's periodic reports and registration statements filed with the U.S. Securities and Exchange Commission. BackWeb assumes no obligation to update any forward-looking statements contained in this press release.