ORBIS Integrates BackWeb e-Accelerator with New Web-Enabled ORBIS iC Solutions

International e-CRM Leader Builds BackWeb's Polite Push Technology into New Solutions for Managing Customer, Sales and Partner Relationships

SAN JOSE, Calif. — July 11, 2000 — BackWeb® Technologies (Nasdaq: BWEB), the leading provider of push for e-business solutions, today announced that ORBIS, a leading international provider of standard CRM software, is integrating the popular BackWeb e-Accelerator application with ORBIS iC Solutions, the company's Web-enabled CRM solution based on leading-edge component technologies. The integration of BackWeb's patented Polite™ push technology with ORBIS iC Solutions allows ORBIS e-CRM customers to use the Web to automatically keep customers, employees and partners completely up to date on all aspects of business.

ORBIS iC Solutions leverage BackWeb's Polite push infrastructure to integrate direct and indirect sales channels with partner and customer relationships – all through a standard Web browser. For instance, ORBIS customers can use BackWeb's unique Automated Encyclopedia feature to keep key documents, presentations and materials current. BackWeb also enables sales managers to automatically ensure that field personnel always have the latest promotional and sales materials.

"Optimally informed employees, business partners and customers are at the heart of today's e-business enterprise – and the Web is the ideal universal vehicle for that vital communication," said Markus Backes, Sales and Marketing Director at ORBIS, based in Saabrucken, Germany and a long-time consulting and migration partner for SAP AG. "BackWeb's Polite push technology adds unparalleled immediacy to ORBIS iC Solutions, and gives ORBIS customers a distinct competitive edge in an era where advantage is everything."

ORBIS expects BackWeb e-Accelerator's seamless Web browser integration and Rapid Survey module will benefit customers in all key ORBIS markets, including service companies, pharmaceutical leaders, and consumer goods manufacturers. With BackWeb's patented Polite™ push solutions, companies send information only when network bandwidth is available, so even large files have no impact on network and system performance. BackWeb's attention management tools instantly alert users to the arrival of time-sensitive information while interaction reporting confirms that employees and partners have received and acted upon the information.

"ORBIS has accurately pinpointed the future of CRM, and we are excited to provide the Polite push infrastructure that will make ORBIS iC Solutions a powerful addition to any e-business environment," said Todd Johnson, vice president of worldwide marketing at BackWeb Technologies. "We expect our relationship with ORBIS to significantly extend our reach into the e-CRM space and further establish BackWeb as the Internet's de facto push standard."

About ORBIS
ORBIS, founded in 1986 and headquartered in Saarbrücken, Germany, is a rapidly growing software solution provider and consultancy, active across several continents, with a staff of more than 300 highly motivated IT professionals. ORBIS delivers one of Europe's hottest Customer Relationship Management (CRM) products, offers technical and business proficiency in implementing SFA systems and supports more than 20,000 users who rely day in, day out on the power of iC Solutions - a leading CRM solution designed by ORBIS - in a variety of businesses ranging from global corporations to mid-size companies.

About BackWeb Technologies
BackWeb Technologies is a leading offline Web software company. BackWeb extends the value of technology investments by offering mobile and remote employees offline access to portals, intranets and other Web-based applications and content. The company's products reduce network costs and improve the productivity of an increasingly mobile workforce. At the core of BackWeb's products is its patented Polite® synchronization technology that can distribute large amounts of data even over narrow bandwidth connections. BackWeb® customers include market leaders such as Boehringer Ingelheim, Centocor, Eastman Kodak, GE Healthcare, Guidant, HP, KLA Tencor, Lam Research, Pfizer and more than one hundred other companies. BackWeb also has strategic reseller alliances with software industry leaders: Plumtree, SAP and IBM. The company is headquartered in San Jose, Calif. and Rosh Ha'ayin, Israel. For more information, visit www.backweb.com or call (800) 863-0100.

Statements in this news release, which are not purely historical, are forward-looking statements within the meaning of the U.S. Securities laws, including statements of beliefs, plans, expectations or intentions regarding the future. Examples of these statements include, but are not limited to, the ability of BackWeb software to allow customers to gain mobile, disconnected use of their portals and help increase field sales and field service productivity, the integration of BackWeb software with BEA products will help developers extend portal applications for offline use without changing the way they work, and the ability of the resulting applications to help field sales and service organizations realize maximum productivity, cost savings, and process acceleration gains while disconnected from the network. Actual results could differ materially from those in such forward-looking statements. Factors that could cause actual results to differ materially include unforeseen technological issues related to use of the BackWeb software, deployment issues related to implementation, unforeseen software errors, competitive factors and business and expense factors that may affect the perceived efficiencies from use of BackWeb's products, and the risks and uncertainties detailed from time to time in BackWeb's periodic reports and registration statements filed with the U.S. Securities and Exchange Commission. BackWeb assumes no obligation to update any forward-looking statements contained in this press release.