"With BackWeb, we can instantly reach employees at every level and in any location. It also allows us to automate time-consuming processes and create an efficient Internet communication infrastructure."

Jerry Thompson,
General Manager, Corporate Internet business
BT

You might say that British Telecommunications knows the value of good communications. As one of the UK's largest ISPs, BT reaches out and touches countless customers every second. With its recent launch of a knowledge management initiative that calls for proactively delivering critical information across the enterprise, the same message came through loud and clear.