"Logitech is committed to providing our worldwide customer base with the best possible product experience. Making sure customers had the very latest information was a challenge best addressed by BackWeb's ProactivePortal technology. This technology provides the critical piece to enable our customers to maximize the use of their Logitech products. Choosing a tool that was scalable and reliable was another requirement that was met by BackWeb."

Michel Yavercovski
Director of Partner Marketing
Logitech

BackWeb's technology allows software upgrades and product promotions to be seamlessly delivered and downloaded to Logitech customers using BackWeb's patented Polite® communications technology, which avoids disrupting the user by downloading content in the background during network idle time. Since upgrades are now delivered directly to the end-user, Logitech can enhance the customer experience and reduce service costs and time to market.