GET MORE FROM EXISTING CUSTOMERS

Consumer Application companies spend a vast amount of time and resources trying to keep in contact with their existing customers. After all, we know that the price of selling to an existing customer can be dramatically less than prospecting new customers.

The BackWeb solution enables Consumer Application companies the ability to keep that vital link between company and consumer active, allowing the company to communicate directly with the consumer on various topics. Current BackWeb Consumer Application customers are using the BackWeb solution to:

• Update software drivers and technical support content automatically for their consumers in order to provide a higher level of customer service and minimize technical support needs and costs.
• Distribute and update software, security patch and security content to millions of consumers worldwide.
• Deliver digital camera software updates and associated content to consumers who bought their digital cameras.

Click on a company logo below to learn more about BackWeb's solution and implementation.